DJ Tech Service LLC
Terms of Service
Effective October 19, 2026. These terms describe the basic service terms for DJ TECH SERVICE LLC. A written estimate or signed Work Authorization may include additional terms for a specific repair.
Service calls and diagnostics
A $50 service call fee applies to each trip to your requested location and covers travel and the initial diagnostic assessment. This fee is non-waivable, non-refundable, and due at the end of the visit, even if you decline further repairs or the device cannot be repaired.
Your data and backups
You are responsible for backing up your files, photos, and documents before service. Testing and repairs can result in lost, corrupted, or erased data, especially on failing drives. To the extent permitted by law, DJ Tech Service LLC is not liable for data loss, corruption, or erasure during service. Backup assistance is available for an additional fee; please request it before work begins.
Unclaimed equipment
Within 30 days after we notify you your device is ready, you must pay all approved charges and select a pickup or return-delivery date. During this 30-day period, we will email you and attempt to call you once each week using the contact information you provided, until you select a return drop-off date or make collection arrangements, or the 30-day period ends. Please keep your contact information current. These reminders do not replace any legally required notices before a sale. If payment or return arrangements are not made within that period, we may begin the applicable Iowa legal process for unpaid or unclaimed equipment. After required notices and legal requirements have been satisfied, equipment may be sold to recover unpaid charges and legally recoverable sale expenses. Before a lawful sale, stored data may be securely erased only when legally authorized; erased data cannot be recovered. Any surplus sale proceeds will be handled as required by law. Missing the 30-day deadline does not automatically authorize a data wipe or sale, and paid equipment will not be sold solely because a return date has not been selected.
Parts and repair warranty
Our specific repair workmanship is covered for 30 days after service completion. Contact us within that period if the same issue returns. Replacement parts are subject to any applicable manufacturer warranty. New virus infections, physical or liquid damage, and issues caused by later customer modifications are excluded. Unrelated issues and repairs outside the approved work are not covered. This policy does not limit rights provided by applicable law.
Payment and equipment release
Payment is due in full when service is completed or equipment is delivered. We accept cash, card, Cash App, and payment through an invoice. Equipment held for bench repair may be retained until approved charges are paid in full, as permitted by Iowa law. Additional repairs and parts require your approval before work proceeds.
Authorization and existing damage
Before service begins, you must authorize us to open, inspect, and test the hardware and software needed to assess or complete the approved work. We document existing damage at intake, including scratches, cracked plastics, and broken hinges. Please review that record and tell us about known damage or problems. Pre-existing damage is not damage caused by our service.
Questions
Contact djtechservicellc@gmail.com or 515-329-4496 with questions about these terms or your repair.